Major sanitary measures within the Resort
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TRAINED STAFF
All our staff is trained in barrier gestures and new operating procedures to ensure everyone's safety.
LIMITED OCCUPANCY
The occupancy of Terre Blanche Hotel and Terre Blanche Spa facilities is re-evaluated in compliance with health regulations and social distancing.
CAPACITY LIMITATION
The capacity of the restaurants, Terre Blanche Spa, swimming pools and the Kids’ Club is also limited in order to respect the mandatory physical distancing.
ORGANISED FLOWS
The flows have been organised and indicated with the help of dedicated signage, in order to facilitate physical distancing.
DISINFECTED SUITES & VILLAS
Our suites & villas are disinfected daily according to a strict protocol, using certified equipment and products.
BROCHURES AND PRINTED MATERIALS REMOVED
Brochures and other paper materials have been removed from all areas to limit multi-user contact.
CONSTANT DISINFECTION
Several times a day, we disinfect all frequent contact areas such as door and window handles, switches, payment devices, reception counters...
PLEXIGLAS PROTECTION IN SHUTTLES AND CARTS
Plexiglass protection has been installed between the rows of seats on the carts and shuttles, whose contact surfaces are disinfected after each use.
PROTECTIVE SCREENS
Plexiglas protection screens have been installed in all resort's reception areas for your protection and that of our employees.
ADAPTATION TABLE PLANS
The spacing between tables in all our restaurants has been adapted in accordance with distance instructions.
MENUS & ACCOMMODATION EQUIPMENT AVAILABLE ONLINE
Our food & beverage offer, the presentation of the Suites & Villas equipment as well as the health & safety instructions will be digitally accessible on your mobile phone, in order to limit contacts.
HYDROALCOHOLIC GEL AVAILABLE
Hydroalcoholic gel is available in all public areas of the resort as well as in the Suites and Villas.
REMINDER OF BARRIER GESTURES
The reminder of barrier gestures is posted in all public areas of the Resort to encourage everyone to respect them, for the health of all.
PROCEDURE IN CASE OF DETECTION OF A SUSPECTED CARRIER
A modus operandi is in place in the event of detection of a suspected Covid-19 carrier, whether a customer or an employee
WEARING A MASK IN RESTAURANTS
Guests in our bars and restaurants must wear a barrier mask and keep it on at all times.
Wearing a mask is obligatory in the restaurants, until the first course is served, between courses and during all journeys.
(Decree of 17 October 2020)
Terre Blanche Spa
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SMALL-GROUP CLASSES
Fitness classes in small groups will be held in the gardens or on the terraces of Terre Blanche Spa .
TREATMENTS AND MASSAGES: SPECIFIC PROTOCOLS
Treatments and massages will be provided in compliance with applicable regulations and following a specific health protocol.
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MANDATORY MASKS
Therapists and clients will wear a mask during massages.
THERAPISTS: VISOR AND MASK
Therapists will wear a visor and a mask to provide beauty treatments.
CAPACITY OF SAUNAS
The capacity of the saunas is limited to 2 people, with a minimum distance of one metre between them. The hammams and the laconium are closed.
CAPACITY OF VITALITY POOL
The capacity of the vitality pool is limited to 1 person or 1 couple.
SPACING BETWEEN SUN LOUNGERS
Deck chairs by the indoor pool are 3 metres apart
CROWD CONTROL AT THE SWIMMING POOL
The use of the swimming pool is regulated in order to preserve 4m2 of water per bather.
OPTIMIZATION OF THE CHLORINATION RATE
The chlorination rate of our pools is optimised in compliance with current regulations.
SPACED SHOWERS
In the changing rooms, one shower out of two is out of use to allow physical distancing and facilitate disinfection.
FITNESS CENTRE
Machines - distance of 2 metres from each other. Machines disinfected by the user before and after use.
Terre Blanche Golf
As an individual outdoor sport, golfing is authorized in France since May 11.
Terre Blanche Golf has therefore been able to reopen its two 18-hole golf courses and the Albatros Golf Performance Center in compliance with the guidelines of the French Golf Federation.
You can consult the specific protocol by clicking here.
Terre Blanche Golf
TRAINED STAFF
All our staff is trained in barrier gestures and new operating procedures to ensure everyone's safety.
INSTRUCTIONS AND INFORMATION AVAILABLE ON THE INTRANET
All operating procedures, instructions, standard forms and health information are available on our intranet.
REORGANIZED WORK SPACES
We have rearranged the spaces dedicated to staff and reorganised their work when necessary, in order to limit crossings and allow enough space for everyone to keep a distance of one metre between between them at all times.
FACILITATE TELEWORKING
Teleworking has been made easier for staff who are able to carry out their duties remotely.
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MASKS & HYDROALCOHOLIC GEL
Our staff has been equipped with masks, to be worn during customer service or when they need to get close to other employees. They are also provided with hydroalcoholic gel in their work areas and in the staff restaurant.
GLOVES
Our staff is equipped with gloves when they have to touch equipment while doing a specific task. They immediately throw them away as soon as the task is completed and wash their hands.
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CONSTANT INFORMATION
We constantly relay all messages from health authorities to our teams.
TEMPERATURE CHECK
Employees are encouraged to check their temperature before leaving home for work.
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MANAGEMENT IN CASE OF POTENTIAL DETECTION
Employees with symptoms are encouraged not to come to Terre Banche or to step down immediately if symptoms appear at their workplace in order to consult a doctor and get tested on a doctor's prescription. The same applies to people who have been in close contact (less than one meter for more than 15 minutes).